Terms of Service

This website is owned and operated by CYBOBO Europe ("we," "us," or "our"). Cavella Bags is the store through which our products are offered. Throughout this website (the “Site”), the terms “we,” “us,” and “our” refer to CYBOBO Europe. By accessing the Site or purchasing from us, you engage with our services (“Service”) and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced in this document or available via links. These Terms apply to all users of the Site, including visitors, customers, vendors, and content contributors.

Please read these Terms of Service carefully before using the Site. If you do not agree with these Terms, you must not access or use the Site or its services. Continued use of the Site constitutes acceptance of these Terms.

Any new features or services added to the Site will also be subject to these Terms. We reserve the right to update or modify these Terms at any time by publishing changes on this page. You are responsible for reviewing the Terms periodically. Continued use of the Site after updates are posted constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables Cavella Bags to offer products and services.

Section 1 – Online Store Terms
By agreeing to these Terms, you confirm that you have reached the age of majority in your country of residence, or that you have given consent for any minor dependents to use the Site under your supervision.

Section 2 – General Conditions
We reserve the right to refuse service to any person at any time. Content you submit (excluding credit card information) may be transferred across networks and adapted to technical requirements. Credit card information is always encrypted during transmission. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without prior written authorisation. Section headings are included for convenience and do not affect interpretation.

Section 3 – Accuracy, Completeness, and Timeliness of Information
Information on the Site is provided for general purposes and is not guaranteed to be accurate, complete, or current. You should not rely solely on this information when making decisions. Historical information may be included for reference and may not be current. We reserve the right to modify Site content at any time without obligation to update it. You are responsible for monitoring changes.

Section 4 – Modifications to the Service and Prices
Prices for products may change without notice. We reserve the right to modify or discontinue the Service or any part of it at any time without notice. We are not liable for any modification, price change, suspension, or discontinuation.

Section 5 – Products
Products available through the Site are offered online and may be available in limited quantities. Returns and exchanges are governed by our Return and Refund Policy. We aim to display product details accurately; however, we cannot guarantee exact colour representation on all devices. We reserve the right to limit quantities, update product information, or discontinue products at any time. Any product offer is void where prohibited by law.

Section 6 – Accuracy of Billing and Account Information
We reserve the right to refuse or cancel any order at our discretion, including those that appear to be placed by resellers or distributors. Restrictions may apply to orders placed under the same account, payment method, or address. If we make changes to or cancel an order, we may notify you using the contact details provided at the time of purchase. You agree to provide accurate, complete, and current information and to update it as necessary. Additional information is available in our Return and Refund Policy.

Section 7 – Optional Tools
We may provide access to third-party tools that are not monitored or controlled by us. These tools are provided without warranties or guarantees. Your use of such tools is at your own risk. You should review the terms of the relevant third-party providers. Any future features or services will also be subject to these Terms.

Section 8 – Third-Party Links
The Site may include links to third-party websites or services that are not affiliated with us. We are not responsible for their content, accuracy, or practices. Any concerns regarding third-party services should be addressed directly with the respective provider.

Section 9 – User Comments and Submissions
If you submit comments or materials, you agree that we can use, reproduce, and distribute them without restriction or compensation. We are not obligated to maintain submissions in confidence or respond to them. We reserve the right to remove content that violates these Terms or applicable laws. You are responsible for ensuring your submissions do not infringe third-party rights or contain unlawful content.

Section 10 – Personal Information
Personal information submitted through the Site is handled in accordance with our Privacy Policy.

Section 11 – Errors, Inaccuracies, and Omissions
The Site may contain typographical errors or inaccuracies related to product descriptions, pricing, promotions, shipping, or availability. We reserve the right to correct such issues and cancel orders where necessary without prior notice. We are not obligated to update information except where required by law.

Section 12 – Prohibited Uses
You must not use the Site for unlawful purposes or in violation of applicable laws. Prohibited activities include infringing intellectual property rights, submitting false information, transmitting malicious code, collecting data without authorisation, engaging in abusive or discriminatory conduct, or interfering with the Site’s security. We reserve the right to terminate access for violations.

Section 13 – Disclaimer of Warranties and Limitation of Liability
We do not guarantee uninterrupted, secure, or error-free use of the Service. All services and products are provided on an “as is” and “as available” basis without warranties. To the fullest extent permitted by law, CYBOBO Europe and its affiliates are not liable for any damages arising from your use of the Service or products purchased through the Site.

Section 14 – Indemnification
You agree to indemnify and hold harmless CYBOBO Europe and its affiliates, employees, and service providers from any claims or damages resulting from your breach of these Terms or violation of applicable laws or third-party rights.

Section 15 – Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Section 16 – Termination
These Terms remain effective unless terminated by you or by us. We may suspend or terminate your access to the Service without notice if you fail to comply with these Terms. Obligations incurred before termination remain enforceable.

Section 17 – Entire Agreement
These Terms, together with any policies posted on the Site, constitute the entire agreement between you and us and replace any prior agreements or communications.

Section 18 – Governing Law
These Terms are governed by and interpreted in accordance with the laws of the United Kingdom.

Section 19 – Changes to Terms of Service
You can review the most current version of these Terms at any time on this page. We reserve the right to update or modify these Terms at our discretion by posting revisions on the Site. Continued use of the Site after changes are published constitutes acceptance of those changes.