Contact Us

Contact and Support Information
The Cavella Bags support team is available to assist with questions related to orders, payments, products, sizing, and store policies. All inquiries are reviewed and handled in the order they are received during customer service hours.

To ensure your request is processed accurately, you must provide complete and relevant information. This allows us to identify your request and respond with precise assistance.

Customer Support Scope
We provide support for order tracking and delivery updates, payment and checkout issues, product specifications, and clarification of store policies.

Required Information for Requests
When submitting a request, include the necessary details depending on your inquiry. For order-related questions, provide your order number and the email address used at checkout. For product-related inquiries, include the product name or link along with your question. If you are reporting an issue, include a clear description and any supporting screenshots where applicable.

Contact Support

Customer Service Hours:
Monday to Friday: 09:00 - 17:00 GMT

Business Information
Cavella Bags is owned and operated by CYBOBO Europe, a company based in France.

Registration Number: 938599156
VAT Number: FR00938599156

Address:
83 Av. de Nice, 06800 Cagnes-sur-Mer, France

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